Evaluation Sheet: Effectiveness and Reliability of Klinio

Hello Fay Olinsky,

First of all, I’m sorry for what’s happened to you and I sincerely sympathize with your situation.

Having said that, the first thing to do is to check if the subscription is still running because if it remains active, you’ll be charged £60 again next year.

To do this, go to your PayPal account and check the status of the current subscription for this payment and deactivate it if necessary.

Next, I suggest you create a dispute concerning the last Klinio transaction on PayPal. The first £60 is lost, that’s for sure, but it may still be possible to recover the last transaction. I can’t believe that Klinio and PayPal won’t take your situation into account in order to resolve the problem.

I sincerely hope that these steps will help you.

René.
— René Ronse

I have been bamboozled by this company.
I watched a quiz about 18 months ago but realised it was not for me as I have sever rheumatoid arthritis especially in my hand and cant use apps.
I did not realise they had taken money from my account for a year to use an app I dont have.
On July 5th this year another amount of £60 was taken gor something I never agreed to or signed for. I was never sent any documentation about this.
So £120 has been removed from my account even though I contacted Klinio both times as soon as I realised.
Both times all they said was it wont happen again but they have not given any confirmation.
Pay Pal have taken the money and have asked me to provide documentary evidence of cancellation acceptance and original agreement. I never had any of these.
I am absolutely devastated. I am a disabled pensioner and only get £40 a week before help. I would never sign up gor such a sum for anything!
Please help i am scared!
— Fay Olinsky